FAQ

Frequently Asked Questions (FAQ)

General Questions

Q: Who is Chef Stef?

 
A: Chef Stef is a professional chef based in Chicago, IL, specializing in private dining, catering, meal prep, and cooking classes. With a passion for creating delicious, high-quality meals, Chef Stef brings a unique and personalized culinary experience to every client.  

Q: What services does Chef Stef offer?
A: Chef Stef provides a range of services, including:  
- Private dining experiences  
- Catering for events and parties  
- Customized meal prep  
- Cooking classes and demonstrations  
- Special dietary meal planning  

Q: What areas do you serve?
A: Chef Stef primarily serves Chicago and surrounding areas. Special accommodations may be made for events outside the city—please inquire for details.  

Booking & Orders

Q: How do I book Chef Stef for an event?

 
A: You can book Chef Stef by filling out the contact form on our website or booking a consultation's appointment  under services from our website. We recommend booking at least 2 weeks in advance for events.  

Q: How far in advance should I place a catering order? 
A: For large events, we recommend placing your order at least 2-3 weeks in advance. Smaller orders may require 7-10 days’ notice.  

Q: Do you require a deposit for bookings? 
A: Yes, a  $25.00 deposit for most bookings is required to secure your booking. The remaining balance is due 1 days before the event.  

Q: What is your cancellation policy? 
A: Cancellations made 7 days before the event will receive a full refund. Cancellations within 2 days may be subject to a cancellation fee.  

Menu & Dietary Options  

Q: Can Chef Stef accommodate dietary restrictions? 
A: Absolutely! We offer gluten-free, dairy-free, vegan, vegetarian, keto, and other specialized meal options. Let us know your dietary needs when placing an order.  

Q: Can I customize my menu?
A: Yes! Chef Stef works closely with clients to create customized menus that suit their preferences and event needs.  

Q: Where can I find the current menu?
A: Our latest menu offerings can be found on the website under the Menu" section. If you need something specific, feel free to contact us.  

Delivery & Pickup  

Q: Do you offer delivery services? 
A: Yes, we offer delivery within Chicago and nearby areas. Delivery fees may apply depending on location.  

**Q: Can I pick up my order?**  
A: Yes, pickup is available. Please coordinate pickup times in advance.  

Q: Do you deliver outside of Chicago?
A: In some cases, we can accommodate long-distance deliveries for an additional fee. Contact us for more details.  

Cooking Classes & Events  

Q: Does Chef Stef offer cooking classes?
A: Yes! We provide in-person and virtual cooking classes for individuals and groups. Perfect for team-building events, date nights, and family fun!  

Q: How do I sign up for a cooking class?
A: You can sign up through our website under our services tab; where you will find a list of cooking class and options that suit your needs. 

Payments & Policies  

Q: What payment methods do you accept?  
A: We accept cash, credit/debit cards, Venmo, PayPal, and other digital payment options.  

Q: Is gratuity included in the pricing?
A: Gratuity is not included but is always appreciated for exceptional service.  

Q: Do you offer gift certificates?
A: Yes! Gift certificates are available for purchase and make a great gift for food lovers.